The Benefits of Using Managed Ecommerce for Your Business

May 10th, 2024

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6 min read.

Australia is the 11th largest ecommerce market with revenue over $30 billion. If you're not already selling products and services online, now is the time to start. 

If you're like most business owners, you're always looking for ways to improve the function of your website. One way to do that is by using managed ecommerce services.

In this blog post, we will discuss the benefits of using managed ecommerce for your business. We'll cover everything from improved security to increased efficiency.

So if you're ready to take your online presence to the next level, keep reading!

E-Commerce: Managed vs Traditional

There are two main types of ecommerce: traditional and managed.

Traditional ecommerce is when businesses manage their own online stores, including hosting, ecommerce website design, development, and maintenance. This option can be cheaper in the short-term, but it requires more time and effort to keep everything running smoothly.

Managed ecommerce, on the other hand, is a service provided by a third-party company. This company will handle all aspects of your online store, from hosting to design to maintenance. Managed ecommerce can be more expensive than traditional ecommerce, but it's a much easier way to run an online business.

And as we'll discuss below, there are several benefits that come with using managed ecommerce services.

Improved Security

When you outsource your ecommerce activities to a third-party provider, you can rest assured that your website and customer data are in good hands. Protecting business data is critical.

These providers have the necessary experience and expertise to keep your site safe from cyberattacks. They also have the resources to implement the latest security measures, such as SSL encryption and firewalls.

Increased Efficiency

Another benefit of using managed ecommerce is that it can help increase the efficiency of your website.

When you outsource ecommerce activities, you can focus on other aspects of your business, such as marketing and product development. This can free up your time so that you can focus on growing your business.

Improved Customer Service

When you use managed ecommerce services, you can also improve the customer service that you provide.

These providers can help you set up automated customer support systems, such as live chat and email support. This way, you can provide prompt responses to your customers' inquiries and concerns.

Cost-Effective Solutions

Finally, managed ecommerce can be a cost-effective solution for your business.

When you outsource ecommerce activities, you don't have to worry about the overhead costs associated with setting up and maintaining an in-house ecommerce team.

This can save you a significant amount of money, which can be reinvested into other areas of your business.

Expertise and Experience

When you use managed ecommerce services, you can tap into the expertise and experience of a team of professionals.

These providers have in-depth knowledge of the latest ecommerce trends and technologies. They can provide valuable insights that can help you improve the function of your website.

How to Find A Proper Managed E-Commerce Provider?

Now that we've discussed the benefits of using managed e-commerce for your business, you might be wondering how to find a provider that can meet your needs. Here are a few tips:

1. Do Your Research

When you're looking for a managed ecommerce provider, it's important to do your research. Make sure to read online reviews and compare the features and services offered by different providers. This will help you find a provider that can offer the best possible solution for your business.

Furthermore, don't hesitate to contact the providers directly and ask questions about their services. This will give you a better idea of what they can offer and whether they're a good fit for your business.

2. Consider Your Budget

Managed ecommerce can be more expensive than traditional ecommerce, so it's important to consider your budget when choosing a provider. Make sure to get quotes from several providers before making your final decision.

Of course, you shouldn't limit your budget greatly as you might miss out on revenue-increasing features that would be worth the extra expense.

3. Ask for Recommendations

If you know other businesses that use managed ecommerce, don't hesitate to ask for recommendations. These businesses can give you first-hand insights into the pros and cons of different providers.

Also, when you're looking for a managed ecommerce provider, make sure to choose a company that has experience in your industry. This way, you can be sure that they understand your unique needs and can provide the best possible solution for your business.

4. Read the Fine Print

Finally, make sure to read the terms and conditions of any provider that you're considering. This will help you avoid any surprises down the road.

Without reading the fine print, you might end up with a provider that doesn't meet your expectations. So, take the time to read through the terms and conditions before making your final decision.

5. Check the Portfolio

A good way to get an idea of what a provider can do for your business is to check their portfolio. This will give you a sense of their experience and the types of businesses they usually work with.

Their portfolio must consist of projects that are similar to what you're looking for. If they don't have any relevant experience, then they might not be the right provider for your needs.

Managed E-Commerce: The Bottom Line

As you can see, there are many benefits to using managed ecommerce for your business. If you're looking for ways to improve the function of your website, managed ecommerce is a great option to consider.

These services can help improve security, increase efficiency, and provide cost-effective solutions for your business. So if you're ready to take your online presence to the next level, contact a managed ecommerce provider today. 

If you'd like to get started with managed services for ecommerce, get in touch with us now.

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